Modeling Business Objectives for Business Process Management

For application scenarios such as the management of business process variants or business process quality, business objective models assume the role of formal requirements definitions as in software engineering. However, effective concepts in this area still constitute a gap in the presently available array of business process management methods. To address this issue, this paper develops and shortly evaluates a refined business objective modeling approach. Our approach builds on use case-based effectiveness criteria, and on insights gained from assessing the state of the art. It derives required constructs and interrelations from application scenarios, and integrates these into a business objective meta-model. As an initial validation of our concept, we model a sample scenario and match the results against effectiveness criteria.